Terms & Conditions​

Eligibility

To use our website and make purchases, you must be at least 18 years old or have the consent of a parent or legal guardian. By using this site, you confirm that all information provided is accurate and current.

Products & Services

All products and services are subject to availability. We strive to provide accurate descriptions and images of our offerings; however, slight variations may occur. Pricing is subject to change without prior notice.

Payments

We accept payments through Stripe and other secure methods. By submitting your payment information, you authorize us to charge your account for the total amount, including applicable taxes and fees. All transactions are encrypted for your security.

Bookings & Cancellations

Classes and Workshops: Bookings must be made in advance. Cancellations or rescheduling requests must be submitted at least 24 hours prior to the scheduled session. Late cancellations may incur a fee.

Party Rentals: A deposit is required to secure your booking. Deposits are non-refundable unless the cancellation is made at least 7 days before the event date.

Deposits: A non-refundable deposit of $50 is required to secure your booking, with the remaining balance due on the event date.

Guest Limits: Events must adhere to the guest limit specified at the time of booking.

Damages: Any damages caused by guests to our property or equipment will result in additional charges.

Force Majeure: My Creation Haven is not responsible for delays or failures caused by events beyond our reasonable control, such as natural disasters, power outages, or technical issues.

Shipping & Returns

Shipping: We ship within the United States. Shipping times may vary depending on the product and location.

Returns: Unused and unopened items may be returned within 14 days of receipt. Digital products, custom pottery, or event bookings are non-refundable. Return shipping costs are the responsibility of the customer unless the item is defective or damaged.

Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of My Creation Haven and is protected by copyright and trademark laws. Unauthorized use is prohibited.

Limitation of Liability

My Creation Haven is not liable for any direct, indirect, or consequential damages arising from the use of our website, products, or services. This includes, but is not limited to, technical issues, data loss, or unauthorized access to your account.

Privacy Policy

Your privacy is important to us. Please refer to our Privacy Policy for detailed information about how we collect, use, and protect your data.

Third-Party Links : Our website may contain links to third-party websites. [Your Business Name] is not responsible for the content, policies, or practices of these websites.  

Feedback and Reviews  :  By submitting feedback, reviews, or suggestions, you grant My Creation Haven the right to use your submissions for marketing or improvement purposes without compensation.

Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting to our website.

Electronic Communications

By using our website or providing your contact information, you consent to receive communications from us electronically, including order confirmations, promotional emails, and updates. You can opt out of marketing emails at any time by following the unsubscribe link.

Termination:  We reserve the right to terminate or suspend your access to our website and services if we suspect any violation of these Terms & Conditions.